Terms & Conditions

Wholesale Terms & Conditions


By accessing and using this wholesale website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use the website.

  1. Age Requirement:
    • You must be 18 years of age or older to access this wholesale website. By using the website, you confirm that you are 18 years old or above.
  2. Cookie Usage:
    • This wholesale website uses cookies. By using the website, you consent to Vape Tree's use of cookies as per its privacy policy.
  3. Goods and Services:
    • Vape Tree operates as a wholesale distributor in the electronic cigarettes and accessories industry, providing detailed descriptions of products and services.
  4. Wholesale Account Approval:
    • Access to wholesale pricing and services is subject to approval. Vape Tree reserves the right to grant or deny wholesale accounts.
  5. Ordering and Processing:
    • Wholesale orders are subject to minimum quantity requirements.
    • Processing takes up to 2 days; EFT payments require proof of payment and clearance.
  6. Return and Refunds Policy:
    • Wholesale orders are subject to availability; cancellation incurs a 10% administration fee.
    • Warranties at discretion; no warranties on consumables.
  7. Manufacturer's Warranty:
    • Wholesale electronic devices carry a 3-month warranty; specific requirements outlined.
    • Assessment process for warranty claims detailed.
  8. Disposable Devices:
    • No warranty on disposable devices due to their consumable nature.
  9. Customer Privacy Policy:
    • Vape Tree takes steps to protect user personal information as per PAIA.
  10. Payment Options:
    • Payment methods accepted include PayFast, PayGate, PayFlex, Bank EFT, Visa, and MasterCard.
  11. Card Security:
    • Secure transactions via BANK EFT; no storage of card details on the website.
  12. Responsibility:
    • Vape Tree takes responsibility for all aspects of wholesale transactions, including customer service and support.
  13. Wholesale Pricing:
    • Wholesale pricing is available to approved accounts only and is subject to change without notice.
  14. Variation:
    • Vape Tree reserves the right to change wholesale terms without notice.
  15. Company Information:
    • Vape Tree is a private company based in South Africa.
  16. Contact Details:
    • Physical Address: Unit G12, 15 Zenith Drive, The Place
      The Place, Umhlanga Ridge Durban,4319
      South Africa.
    • Email: infoinfo@vapetree.co.za
    • Telephone: +27 83 930 0255
  17. License to Use Website:
    • Wholesale users are granted a limited license for business use, subject to specified restrictions.
  18. Acceptable Use:
    • Wholesale users agree to use the website responsibly and not engage in unlawful activities.
  19. Restricted Access:
    • Some areas may be restricted, and user ID confidentiality is crucial.
  20. User Content:
    • Wholesale users grant Vape Tree a license to use submitted content on the website.
  21. Indemnity:
    • Wholesale users indemnify Vape Tree against losses arising from breaches of these wholesale terms.
  22. Breaches:
    • Vape Tree may take appropriate action for breaches, including suspension of wholesale accounts.
  23. Assignment:
    • Wholesale users cannot transfer rights and obligations under these wholesale terms.
  24. Severability:
    • If any provision is deemed unlawful, the others remain in effect.
  25. Entire Agreement:
    • These wholesale terms constitute the entire agreement, superseding all previous agreements.
  26. Law and Jurisdiction:
    • Governed by South African law; disputes resolved in Durban.
  27. No Warranties:
    • The wholesale website is provided
  28. Limitations of Liability:
    • Vape Tree is not liable for indirect or business losses related to wholesale transactions.
  29. Reasonableness:
    • Wholesale users agree to the reasonableness of exclusions and limitations.
  30. Unenforceable Provisions:
    • Unenforceable provisions won't affect the others.
  31. Product Description and Illustrations:
    • Wholesale products priced per item; images for illustration only.
  32. E & OE (Errors and Omissions Excepted):
    • Wholesale prices, product descriptions, and content may contain errors.