Delivery Policy

Ordering your vape products online is simple and convenient with Vape Tree. We guarantee reliable door-to-door delivery options with just a click.

Processing Time:

Please Note: Processing and packing take up to 2 days before delivery.

Payment Method:

EFT Payments: Orders paid via EFT require proof and clearance before delivery initiation.

Order Timing:

Orders placed after 14:00 PM will be shipped the next business day.

Delivery Options: Economy Delivery (Major City Centers Only):
  • Duration: 3-4 business days.
  • Weekend/Public Holiday orders will be shipped the next business day.
Placing Orders: Order Confirmation:
  • Confirmed after processing and cleared payments.
  • Ensure immediate payment for express service; provide timely proof of payment.
Delivery Costs:

Note: Incorrect addresses require direct courier contact; additional costs are your responsibility.

Cancellation Policy:

Cancellation after courier scheduling won't result in a refund; the collection fee is prepaid.

Please note that the shipment does not come with automatic insurance. To ensure complete coverage, you might want to use a courier service that offers insurance.


Please feel free to reach out if you have any questions or concerns. Thank you for choosing Vape Tree for your vaping needs.